Account

Delete your Foody-AI account

Updated September 13, 2026

Two ways to delete
  • In the app Instant Open Foody-AI, go to Settings, tap Delete Account, and confirm. Your account is deactivated on the spot.
  • By email Uninstalled? Use this Write to support@foody-ai.com. The button below opens a ready-to-send request; add your account email and hit send.
Email us to delete your account

Send the request from the email address on your Foody-AI account. If you can't, tell us which email your account uses so we can verify it's you. If you signed up with Apple and hid your email, the relay address Apple gave you counts as your account email. We only act on requests we can verify.

What happens to your data

Right away

Your account is deactivated the moment we delete it, in the app or once we verify your email.

  • You can no longer sign in with any method
  • Your identifying account details are removed and your email address is released, so it can be used to sign up again
  • Your nutrition plans are deleted
  • Push notifications stop
  • Your subscription record with us is closed
Within 30 days

Everything still linked to your account is permanently removed.

  • Meal photos and their AI analyses
  • Your food journal and daily history
  • Weight, goal, and water-tracking entries
  • Challenge progress, streaks, and weekly reports
  • Profile details such as birth date, gender, height, and weight
What we keep

Only what we are required to hold or what can no longer identify you.

  • Purchase and transaction records, for tax, accounting, and fraud prevention
  • De-identified onboarding answers and aggregated usage metrics that cannot be linked back to you
  • Anything under a legal hold or that the law requires us to retain

Deletion is permanent. Once your account is deactivated it cannot be restored, and we cannot recover your meal history or plans afterwards. Everything above is complete no later than 30 days after your account is deactivated.

Timeline for email requests

  1. You send the request from your account email, or name the email your account uses.
  2. We verify and confirm. A human replies within 5 business days. If we need to verify your identity, we will ask you then.
  3. We deactivate your account as soon as it is verified. Sign-in stops working immediately.
  4. Permanent removal completes the deletion. Everything is gone within 30 days of deactivation, so at most about five weeks after your email.

Deleting from inside the app skips steps 1 to 3: deactivation is instant and the 30-day removal window starts right away.

Cancel your subscription first

Deleting your account does not cancel your subscription. Subscriptions are billed by Google Play or the App Store, not by us, and only the store can stop the renewal. Cancel before you delete so you are not charged again.

On Android (Google Play)

  1. Open the Google Play app and tap your profile picture.
  2. Tap Payments & subscriptions, then Subscriptions.
  3. Select Foody-AI and tap Cancel subscription.

Or manage it directly at play.google.com/store/account/subscriptions.

On iPhone (App Store)

  1. Open Settings and tap your name.
  2. Tap Subscriptions.
  3. Select Foody-AI and tap Cancel Subscription.

Or manage it directly at apps.apple.com/account/subscriptions.

Cancellation takes effect at the end of the current billing period, and you keep access until then. Refunds are handled by the store under its own policy, so request them from Google or Apple directly.

Just need a break?

You do not have to delete anything to step away. Sign out from Settings and your meal history, plans, and challenge progress will be waiting when you come back. Deletion is for when you are sure.

Questions

Anything unclear? Email support@foody-ai.com. The full details of how we handle data live in our Privacy Policy and Terms of Service.

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